Is there a very attractively framed Vision, Mission and Values Statement on the wall in the foyer of your organisation? Does it tell everyone who enters through the door what your organisation is about, what its “Why” is. Are they just words on a wall, or are they lived out every day in your organisation? In other words, are the words on the wall walked in the halls of your organisation?
While this article is written for organisations and those who lead them, it is equally relevant to you even if you are not in a leadership role. Every one of us who wants to make a difference in our work and life and be successful in the process needs a personal vision, mission and values statement.
Every decision in your organisation needs to be lined up against your vision, mission and values to see if it fits before it is finally agreed on. An organisation loses credibility in the eyes of employees first, then other stakeholders and then the community, when it consistently compromises on its espoused vision, mission and values, when the words on the wall are not walked in the hall.
This quote from anthropologist, Margaret Mead has inspired me in many areas and times of my life. In the things I do, the situations I face, now and in the past, it keeps coming back to me, a kind of inspiration that I find so empowering, that idea that “You can change the world. You can really make a difference”.
It’s come back to inspire me again this past week-end as I have begun to watch the Netflix documentary, The Keepers, on sexual abuse in a Catholic girl’s school in Baltimore, USA, in the late 1960s. It was its excellent reviews that drew me to it. As a Catholic myself and having actually worked with the victims of sexual abuse by Catholic clergy in my counselling and psychotherapy practice, I thought there was nothing I didn’t know about this enormous blight on this religious institution. I’ve only watched two of the seven episodes, but it has made me aware, yet again, in a way I didn’t understand in my school days, of the enormous, unbridled power of the Church and the Catholic male clergy in those days.
How much significance do you give to the recruitment and training of your receptionist? Of course, you pay great attention to the appointment of your professional service staff. Their importance to the organisation is obvious because they are providing the service to your clients and customers that will determine whether you gain their business and more importantly maintain it. However your receptionist is the face of your organisation, your director of first impressions. That person is the first person your clients and customers speak to or meet when they make contact with your organisation. The way she or he speaks and acts, dresses, is groomed, will either enhance their impressions of your organisation or have them not wanting to come back and looking for an alternative.Read More
Make it a priority to focus on strengths with all the people you interact with.
Acknowledge their strengths. Draw their attention to them.
Challenge them to use their strengths to achieve their goals, to be successful.
Follow them up next week, and next month. Continue to encourage and support them.
It’s their strengths that help them to manage, overcome or counterbalance their weaknesses, what challenges them.
If the focus is always on their inadequacies, what is wrong with them, what they need to change and improve, many give up. They do not know how to do it. They do not recognise they have the resources within – strengths – to do it. So focus on strengths, not weaknesses.
Be the catalyst to help them recognise their untapped talents and potential.
Be the person to change their life.
We would all like to have our employees highly engaged in our organisations. wouldn’t we? It happens in few, however. The level of disengagement globally is very high. According to highly regarded Gallup, only 13% of employees are engaged worldwide. That means that a staggering 87% are not engaged. In Australia alone the lack of productivity in businesses costs $42 billion per year, in large part due to these poor employee engagement levels.
The research revealed that most employees do not feel valued and appreciated at work by their managers or their organisations. Red Balloon found that 78% employees would work harder if their efforts were recognised and appreciated. 82% reported being recognised actually motivated them in their jobs.
People are worried about what they eat between Christmas and New Year but they really should be worried about what they eat between New Year and Christmas. an unknown author reminded us. We make so many resolutions about being healthy and eating well in the new year and then watch ourselves break those promises to ourselves. We become overwhelmed at work and eat and drink to , telling ourselves it’s a good way to relieve the stress. It isn’t. If we want to be high energy, high performing professionals we need to put into the engine that is our body the right food and drink that will empower us to do what is important to us and that will fire our success.Read More
I have read blogs and articles over recent weeks from people saying they have given up on setting goals because they never keep them anyway. I was reminded then of a comment someone made: “In the absence of clear goals, we become strangely loyal to performing daily acts of trivia.”
I do set goals. I don’t always keep them but if I abandon them I do so for a conscious reason, often because I have realised they are no longer relevant to what I want or where I want to go.
While goal-setting is important to me, I do know that space where I lose focus and direction, where I become distracted by “stuff” that really is not important and so become victim to performing “daily acts of trivia”. What’s now different for me is that I regularly review my goals and that gets me back on track quickly.
Most of the people I am reading about, and those I talk with as a coach or mentor, abandon their goals because “life” gets in the way – albeit often “life” that is urgent but unimportant. Or alternatively they abandon them because it all becomes too hard – the self-discipline, the persistence, the required resilience and the commitment.
Read on to hear about 5 keys to making goal setting work for you.
In my blog post on New Year’s Eve, I asked you What Change Have You Made In Your Life This Year?
I also left you with some questions to reflect on as you begin the new year.
Today I want to give you some further inspiration for 2016 – the latest edition of the e-book Expect More From 2016 – Strategies for Success from 22 Leading Experts in Personal and Professional Development.
Every year Gihan Perera brings together a group of experts and invites them to write an article that may inspire people in the new year. It has been my privilege to be involved now over many years.
This year my article is : Be An Empowered Leader – Even If You Are Not The Boss.Read More
We will open the book.
Its pages are blank.
We are going to put words on them ourselves.
The book is called Opportunity and its first chapter
is called New Year’s Day.
– Edith Lovejoy Pierce (20th Century American poet).
What words are you going to write on the pages of the book of your life in 2016?Read More
My daughter had discovered that the only way to get some exercise with 2 young children was to put an exercise video on the TV and get her 4 year old to exercise with her while the younger child slept. While only 4 years old, she stayed with the program for a whole half hour until she heard Michelle Bridges say she wanted her participants to “dig deep for this last 10 minutes”. At this she grabbed her mother’s hand and pulled her to the door: “Mum,” she said, “we have to go and dig.”
She’s was only 4 years old and didn’t understand what Michelle Bridges meant when she asked them to “dig deep”, that she wanted the participants in her program to “dig” right down into the bottom of themselves and draw on every resource within themselves. She wanted them to push past their pain and tiredness to discover an energy and resilience they never knew they had to do this last exercise – even though she had worked them very hard already and they were very tired. It’s the people who can do that when they exercise that achieve the best results.
Thinking about this I wondered how many of you reading this would know what I mean when I tell you that if you want to achieve success in what you do, you have to learn how to ”dig deep”.Read More